Verde invoices you on the first of each month for the previous month’s fulfillment activity.  When we send an invoice, it is through email to the A/P contact you registered in our New Client Online Questionnaire during the onboarding process.   

• How to audit charges:  You can audit charges by utilizing reports available to you in Verde’s WMS. You can run reports on total orders, items shipped, shipping charges, etc. Your Onboarding Team will train you on this during your initial training session.

  • Projects, storage, materials, inbound freight charges, and vendor compliance charges are unable to be reported in our system at the current time but can be sent to you upon request. 

  • Verde Company Policy does not allow us to go past 30 days in the rears for invoice adjustments.  Please do your due diligence early and prior to your invoice due date.

• When and How Do I Pay Verde? Your payment terms are listed on your invoice each month.  This means that your payment for the previous month’s fulfillment activity is due by the Due Date. 

  • If payment is not received by the invoice Due Date, unless previous payment arrangements have been made, your account is placed on credit hold pending payment being received.

  • If payment is not received by the invoice Due Date, you will receive a $25 late fee and begin accruing interest charges at that time.

  • If payment is late three months in a row, Verde will either discontinue services for the client or require a deposit equal to the amount of 50% of the average value of the previous three months’ invoice totals.

  • If your account is closed due to non-payment, there is a $1500 USD fee + $2500 USD deposit required to open it back up. Opening up a closed account is at the discretion of Verde.

  • If questions arise regarding a specific invoice line item, the payment is still due on the Due Date less 75% of the line item in question, as long as this is approved by the Verde accounting team ahead of time.

  • Verde reserves the right to adjust your account payment terms to require weekly payments if credit is not established. 

  • Once your shipping charges surpass $49,999 USD in a one-month period of time and remain consistent at this level, Verde may require either a $25,000 USD security deposit, a Letter of Credit from your US-based business bank, or have the shipping charges automatically paid weekly via credit card, wire or ACH.  

  • Should either party terminate the Service Agreement, the Client will wire transfer or make an ACH payment (no credit card payments) for the final payment prior to the final inventory shipment leaving Verde’s facilities.

    • Verde may require an additional deposit with the final invoice payment to cover any possible outstanding charges resulting from freight companies’ accessorial charges. 

  • The client is responsible for any payment and/or bank fees.