General Fulfillment Questions:
Q. DO I NEED TO SIGN A LONG TERM CONTRACT?
Absolutely not. We work month-to-month.
Q. ARE THERE ORDER MINIMUMS?
Q. WHAT IS VERDE'S MIS-SHIP RATE?
0.00396% Industry average is 4%
Q. WHICH SHOPPING CARTS DOES VERDE SUPPORT?
Please check our Integrations Page on our website for the latest.
Q. DOES VERDE INTEGRATE WITH ANY ACCOUNTING PROGRAMS?
Yes, we integrate do Quickbooks. Other systems can be done with a custom integration.
Q. HOW LONG DOES A SHOPPING CART INTEGRATION TAKE?
Approximately 45-minutes to 4 hours depending on the shopping cart.
Q. WHAT SHIPPING SERVICE DOES VERDE USE?
FedEx, USPS, UPS and DHL
Q. DOES VERDE HANDLE PRODUCT RETURNS?
Yes, through a partnership with our sister-company, The Returns Lab (www.thereturnslab.com)
Q. HOW QUICK CAN YOU SHIP OUR ORDERS?
Same day service on most orders, but 24-hour turn-around is a given for all standard e-commerce orders.
Processing Order Questions:
Q. CAN VERDE SHIP TO OUR CONSUMERS AND RETAIL STORES?
Yes. We ship to both retail stores and direct to consumers everyday.
Q. CAN VERDE SHIP OUR PRODUCTS TO INTERNATIONAL CUSTOMERS?
Yes. We ship to all points around the globe daily.
Q. HOW CAN I SEND ORDERS TO VERDE?
We can integrate with your shopping cart, your accounting program or your order management system. We can also import orders through flat files.
Q. IS THERE TRACKING FOR MY ORDERS?
Yes, every order has tracking that can be sent to you and your customer automatically.
Q. HOW EASILY CAN I VIEW MY INVENTORY?
Because our system is cloud-based, you have access anywhere and anytime.
Q. CAN YOU TELL ME WHEN MY INVENTORY IS LOW?
Yes. We can set low inventory alarms to notify you automatically.
Q. DOES VERDE ALLOW FOR CUSTOM PACKING SLIPS FOR MY ORDERS?
Yes, we put your logo on it. It is your order, we customize it to fit your business.
Q. CAN I VISIT VERDE?
Absolutely! We love it when clients and prospective clients come to visit us. Our facility is always clean and we’re proud of our facility in action.
Q. CAN VERDE SHIP MY PRODUCTS FROM OUR FACTORY TO VERDE?
Yes. We do this for most of our clients to help save them on shipping costs of sending their inventory to Verde.
Q. HOW DO WE GET OUR PRODUCT TO VERDE?
Just ask and we will make it happen.