INBOUND SHIPMENTS: BOISE

Scheduling your inbound shipments for LTL pallets and Container loads is a requirement here at Verde. Please DO NOT rely on your freight forwarders to make an appointment, make it yourself and schedule your slot well ahead of time.

  • MOST IMPORTANT:  All individual units, inner case packs, and master cartons must each have unique scannable barcodes for each unit type with the SKU#, Product Name, and Description (color, size, etc.)

    • NEW IN JANUARY 2023: Verde will accept only master cartons or master pallets for inbound shipments. No mixed cartons will be received. Plan now so your suppliers are aware of this change. For smaller SKU runs, you may simply have your supplier put those SKUs in its own carton with a barcode label on the outside.

    • Each master carton must have its own unique UPC, or at the very least the SKU barcode on the outside of the carton

    • Each individual SKU must have its own unique UPC 

    • Each inner case pack must have its own unique UPC, or at the very least the SKU barcode on the outside of the carton

  • INBOUND GENERAL INFO:

    • Any loads with more than 5 pallets must schedule for delivery by 3 pm. 

    • ASN, BOL, or Tracking must be provided at the time of scheduling through your Client Success Coordinator.

    • Any inbound shipments containing more than 1 mixed SKU carton will be charged labor time for sorting and staging SKUs for picking, as this is a very time-consuming process. 

    • The ERT (Expected Receipt Template) must be provided by the client to your Client Success Coordinator at Verde at least 1 week prior to scheduled delivery, preferably 2-weeks prior.

RECEIVING INVENTORY:

  • When sending your inventory to Verde, it is very important to follow these procedures to ensure your inventory is received quickly and accurately.  

  • All new clients must have the first inbound received by completely scanning all inventory to get inventory correct from the start when the inventory comes from another 3PL.

  • RECEIVING CHOICES:

    1. ERT-Only Receipt: This is the automatic default for all clients unless you specifically request the below. For master carton or master pallet inbound shipments, Verde will receive your inventory electronically only, as-is, and without counting.  Verde will verify the carton or pallet count from the packing list only. This type of receiving is for only master cartons, not mixed SKU cartons. This means that any discrepancies in inventory numbers are not Verde’s responsibility and any client-requested cycle counts or inventory checks are billable by labor time.

    2. Full Scan Receipt: Verde assumes full liability for inventory numbers.  This is highly recommended when transferring inventory to Verde from another 3PL or a first-time supplier.

  • INBOUND REQUIREMENTS:

    • ERT (Electronic Receipt Template): Verde must receive the Verde-provided ERT excel document at least one week prior to expected arrival. A template is available from the Onboarding Team.

      • The form needs to be in excel (not .csv) and the columns are Reference number, Purchase Order Number, Expected Date, Ship Carrier, Tracking Number, SKU, Quantity, and expiration date.

    • BARCODES: 

      • All items are correctly barcoded with a scannable UPC#  (see example below):

        • The barcode on the outside of each individual item's packaging

        • The barcode on the outside of each inner carton packaging

        • The barcode on the outside of each master carton

        • Master Cartons need to have scannable barcodes on both the long and short sides of cartons, as well as product SKU, name, and description (see example below).

 
 

  • If shipping mixed SKU cartons, the same SKUs must be separated by either a poly-bag or inner carton with correct barcode labels identifying each item on the outside of the carton.  If this is not done, labor charges will be billed to the client for the extra time for Verde to address this.

  • Individual Units, Inner Case Packs, and Master Cartons need to have unique scannable barcodes for each unit type with SKU# and name, color, size, etc.

  • INDIVIDUAL SKU PACKAGING REQUIREMENTS:  

    • Each item must have a unique acceptable numeric UPC with a scannable barcode with a minimum of 10-point font

    • If your items have Lot #s or Version #s, those must be scannable barcodes with a minimum of 10-point font

    • Each item must have an exterior scannable barcode or label (which includes a scannable barcode)

    • Old or unscannable barcodes on the packaging must be removed.

    • Items requiring kitting or assembly will be moved to the Projects Team upon arrival.  Notification of this need must be sent to your Client Success Coordinator before your inventory arrives at Verde.  These items will not be received into inventory until the kitting or assembly is completed.

    • Items arriving in polybags must have scannable barcodes easily accessible on the outside of the polybag. 

  • Any damage to polybags or packaging materials will be moved to the Projects Team for fixing with applicable labor/materials charged to the client.

  • All master cartons must have ONLY all identical SKUs inside.  

  • Products that expire must include the expiration date on the master carton in 36+ point font and on each of the individual items. Lot numbers (registered in our system for FDA compliance) alone are insufficient.  

    • Expiration dates must be displayed in the format MM-DD-YYYY or MM-YYYY.

  • Marketing materials that are not to be received into inventory and are only used during the packing process do not need barcodes and will not be tracked in our system.  Getting additional materials to Verde is the sole responsibility of the client.

  • LABELING REQUIREMENTS:

    • Verde uses numeric barcodes throughout our entire fulfillment process.  Each item sent to Verde requires a scannable barcode.

    • Eligible barcodes include SKU, GCID, UPC, EAN, JAN, or ISBN

    • Barcodes must be a minimum of 10-point font and readable by a human

  • PACKAGING YOUR SHIPMENT:  

    • Correctly packaging your shipment is vital to ensure your inventory comes to Verde perfectly, and that it's ready to be received quickly.

    • Use a corrugated six-sided box with flaps rated at a 30-pound drop test.

    • Use one address label that has clear, complete delivery and return information (see example above).

  • Each inbound pallet must have four labels, one on the top center of each side

  • Each box on the pallet requires its own label

  • Do not reuse old recycled cartons to ship your products to Verde.  Items can easily get damaged by freight companies.

  • Wrap all fragile or glass items separately, or ensure they are separated to avoid breakage.  Any broken items will be moved to the Projects Team immediately.

  • Use adequate packaging material to protect your items during transit

  • After you pack your box give it a shake, then drop it from 3 feet high onto the corners to ensure it is in compliance with the freight company drop-tests

  • Do not use string, straps, or package multiple cartons together in plastic strapping

  • If cartons or items are damaged during transit to Verde, the damaged cartons or items will be moved to the Projects Team and you will be notified of the extent of damage

  • Acceptable packaging materials include:

    • Corrugated cardboard

    • Bio-peanuts

    • Heavy craft paper

    • Recyclable air pillows

    • Bubble wrap

  • Unacceptable packaging materials include:  Cartons will be moved to the Projects Team, and disposal fees will apply

    • Styrofoam of any kind

    • Non-recyclable plastics of any kind (straps, etc.)

    • Shredded paper

  • Important: Failure to comply with Verde’s inventory preparation requirements, will result in your inbound shipment moving to our Projects Team to fix with applicable labor and materials charges being applied to your account.

  • Any non-recyclable packing materials used to ship your inventory to Verde will be disposed of and applicable disposal fees will be charged to the client.

INVENTORY (GENERAL)

Our goal is always complete and accurate inventory numbers.  However, there are always going to be circumstances that can make your inventory numbers vary.  In an effort to ensure you always have real-time access and complete visibility, please use the following:

  • Inventory Quantities: You can see your real-time inventory anytime in our system.  You can do an inquiry on an individual item, group of items, or complete inventory. These are chargeable at labor rates.

  • Cycle Counts: Cycle counts on certain SKUs and/or full inventory requests can be made online through your Client Success Coordinator.  These requests will go directly to the Inventory Team.  The Inventory Team will be responsible for providing a timeline directly to you for completion. These are chargeable at labor rates.

  • Adjustments: Any adjustment to your inventory with large variances will be approved by the client ahead of time with an explanation as to why.  During cycle counts, small adjustments up or down will be done automatically with explanations online for the client to view at any time. These are chargeable at labor rates.

  • Variations to Inventory Quantities: Your inventory can and will vary depending on which supplier it comes from and how it was packaged.  Things that are normal issues with inventory values are:

    • Master Carton quantities vary from packing list (ERT) to actual.

    • Mixed Carton quantities vary from packing list (ERT) to actual.

    • Swing tags or barcodes are incorrect and scanned incorrectly, or the item is correct, SKU# is correct, but the barcode is wrong.

    • The variations are almost limitless in what we experience daily.

    • Any adjustments after receiving the ERT, adjustments, or cycle counts are chargeable at labor rates.

  • REPORTS:

    • Receiving reports are available to download or emailed to you from our system once the receipt is completed.  The reports will show receiving discrepancies, overages, etc. for your receipts.

    • Inventory item reports are widely available at any time through our client portal, and available to be downloaded in almost any format.